How worms understand tree canopies: an important lesson in policy

By: Sophia Hennessy Everything looks different depending on where you are positioned.  A bird sees leaves. A squirrel sees branches. A worm sees roots. All these perspectives are true and legitimate. The bird, the squirrel, and the worm are all looking at a tree. In...

Your organization commanded the attention I could not get on my own, as an individual. Kim Williams in your organization was able to correct the false assertions from the billing office while keeping a courteous and professional manner. Kim was able to ask for the...

CCHI was great with follow-up and helping me navigate the complexities of the health care system. My father worked in medical billing for 40 years, so I know more than the average patient, however CCHI’s assistance was beyond valuable. I’d recommend them...

Kim Williams helped me to understand my insurance policy. She helped me to call to my insurance company and the [physician group] and explain […] my concerns and issues with the bill. Kim and I spent hours and hours talking with the customer service. I really...

Emerald was great throughout the process. It ended up being a very long and drawn out process and she was on top of it and continually checked in on us and our status. She was able to contact an executive with the hospital that finally got us some resolution with our...
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