By Emily Michels, Policy Analyst Nobody likes a complainer…except when it comes to health insurance. In that case, hearing consumer complaints helps advocacy organizations and state agencies alike understand what the most prevalent problems in the health care world...
by Adela Flores-Brennan, Executive Director A couple of months ago, a friend mentioned that she had just gotten a bill from a medical lab that was a great deal higher than she expected. She thought she had done everything right: spoken to her insurance company to...
by Emily Michels, Health Policy Fellow The process of drafting a law is a long and arduous one, especially when the legislation in question is trying to tackle large-scale issues such as ensuring that appropriate types and amounts of health care services are available...
by Emily Michels, Health Policy Fellow I’m used to calling wrong numbers. Sometimes I remember them wrong or scribble the numbers illegibly and end up reaching someone I didn’t intend to call. But when I’m doing something as important as scheduling a doctor’s...
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