Katie Kerwin McCrimmon, Health News Colorado
Dogged by technology failures last year that snagged at least 10 percent of customers, Colorado health exchange managers promised Monday that they’ll have a new streamlined IT system ready by Oct. 18, just two weeks before the Nov. 1 launch of the next open enrollment season.
In order to get the sign-up system for individuals finished by mid-October, exchange managers revealed Monday that they are delaying any fixes for a poorly performing small business portal until at least February.
The news that the system for individuals won’t be ready until October prompted concerns from consumer advocates at a hearing of the health exchange board on Monday.
“We continue to be very concerned about that timing,” said Deb Judy, policy director for the Colorado Consumer Health Initiative.
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